Last Updated: 30 Aug 2024
External Secrets Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including storing your email address to reach out to you (“Services”). This policy also outlines your rights under the General Data Protection Regulation (GDPR) if you are located in the European Economic Area (EEA).
By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Services.
Personal Data: When you interact with our website or Services, we may collect personal data that you voluntarily provide, such as your name, email address, and any other information you choose to provide.
Usage Data: We may collect information about your usage of our Services, such as your IP address, browser type, access times, and the pages you have visited on our website. This data helps us improve our Services and provide better customer experiences.
We use the information we collect for the following purposes:
To Provide and Manage Our Services: We use your personal data to create and manage your account, provide customer support, and deliver our Services.
To Communicate with You: We use your email address and other contact information to send you service-related communications, updates, marketing communications (where permitted), and respond to your inquiries.
To Improve Our Services: We analyze usage data to enhance and optimize our website and Services.
To Comply with Legal Obligations: We may process your data to comply with applicable laws, regulations, or legal processes.
If you are located in the EEA, our legal basis for collecting and using your personal data depends on the specific context in which we collect it. Generally, we collect your data only:
With Your Consent: For example, when you provide your email address to receive updates or marketing communications. To Fulfill a Contract: To provide the Services you have requested. For Our Legitimate Interests: To improve our Services, communicate with you, and ensure the security of our Services. To Comply with Legal Obligations: When processing is necessary to comply with the law. 5. How We Share Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as email communication providers, billing processors, and customer support services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Legal Compliance: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred to the acquiring entity.
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. After the retention period, your data will be securely deleted or anonymized.
If you are located in the EEA, you have certain rights regarding your personal data, including:
Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
Right to Erasure (“Right to Be Forgotten”): You have the right to request that we delete your personal data, subject to certain exceptions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to have it transferred to another data controller.
Right to Object: You have the right to object to the processing of your personal data based on our legitimate interests, and to direct marketing.
Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at contact@externalsecrets.com. We will respond to your request in accordance with applicable laws.
As a global company, your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.
However, we take steps to ensure that any such data transfers comply with applicable data protection laws and that your data remains protected. This includes implementing the European Commission’s Standard Contractual Clauses for transfers of personal data between our group companies and our third-party service providers.
We take reasonable and appropriate measures to protect the security of your personal data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information as soon as possible.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. If we make any significant changes, we will notify you by posting the updated Privacy Policy on our website and updating the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights under GDPR, please contact us at:
External Secrets Inc. Email: contact@externalsecrets.com